PAYMENT POLICY

Effective Date: January 15, 2025

At Golden Spark Gems, we aim to provide a secure and hassle-free shopping experience. Our Payment Policy outlines the accepted payment methods, payment process, and security measures in place to ensure your payment information is handled with the highest level of protection.

Business Information:
Address:
1472 Stafford St,
Conover, North Carolina (NC), 28613,
United States

Contact Information:
Phone: (704) 325-3818
Email: Contact@goldensparkgems.com
Website: www.goldensparkgems.com

1. Accepted Payment Methods

We accept a variety of payment methods to ensure a convenient and flexible checkout process. The following payment methods are accepted on our website:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: You can use your PayPal account for fast and secure payments.
  • Bank Transfers: Available for large orders or upon request.

All payments are processed securely through our payment gateway, which ensures that your information is encrypted and protected.

2. Payment Processing

Once you submit your order, your payment will be processed immediately. If there is any issue with the payment or if we are unable to process your payment for any reason, you will be notified via email, and your order will not be completed until the payment is successfully processed.

3. Security and Fraud Protection

We take the security of your personal and payment information seriously. Our website utilizes industry-standard encryption and secure payment gateways to protect your data during transmission. We comply with all relevant regulations and best practices to ensure your information is safe.

If you suspect fraudulent activity on your account or a payment issue, please contact us immediately at Contact@goldensparkgems.com, and we will assist you in resolving the issue.

4. Billing Information

You are required to provide accurate billing information when making a purchase on our website. This includes your full name, billing address, phone number, and payment details. Any discrepancies or incomplete information may result in delays in processing your order.

5. Payment Authorization

By submitting your payment details, you authorize Golden Spark Gems to charge the specified payment method for the total amount of your order, including any applicable taxes, shipping fees, and additional charges.

6. Currency and Charges

All prices on our website are listed in United States Dollars (USD). For international customers, your payment provider may charge you additional fees related to currency conversion, international transactions, or other bank charges. These charges are the responsibility of the customer.

7. Order Confirmation

Once your payment has been processed successfully, you will receive an order confirmation email with details of your purchase. This email will include a summary of the products purchased, the total amount paid, and an estimated delivery date. Please review your order details to ensure accuracy.

8. Payment Issues

If you experience any issues with payment processing or need assistance with payment methods, please reach out to our customer service team at Contact@goldensparkgems.com, and we will assist you in resolving any concerns.

9. Changes to the Payment Policy

We reserve the right to modify or update this Payment Policy at any time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this policy periodically to stay informed about any updates.

10. Contact Us

If you have any questions regarding payments or need assistance with completing your purchase, please contact us:

Thank you for choosing Golden Spark Gems. We are committed to providing you with a smooth and secure shopping experience.