• TERMS AND CONDITIONS

    Effective Date: January 15, 2025

    Welcome to Golden Spark Gems. These Terms and Conditions govern the use of our website and the purchase of products from us. By accessing or using our website, you agree to comply with and be bound by these terms.

    Business Information:
    Address:
    1472 Stafford St,
    Conover, North Carolina (NC), 28613,
    United States

    Contact Information:
    Phone: (704) 325-3818
    Email: Contact@goldensparkgems.com
    Website: www.goldensparkgems.com

    1. Acceptance of Terms

    By using this website and placing an order, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy, Refund and Returns Policy, Shipping Policy, and other policies referenced herein. If you do not agree to these terms, you should not use our website.

    2. Product Information

    We strive to provide accurate descriptions and images of all products on our website. However, we do not guarantee that all descriptions, pricing, or images are completely accurate or error-free. We reserve the right to correct any errors and update product information at any time.

    3. Orders and Payment

    By placing an order on our website, you are making an offer to purchase the products in your order. All orders are subject to acceptance by us. Once your order is confirmed, we will send you an order confirmation email. Payment is due at the time of purchase. We accept payment through various methods, including credit and debit cards, PayPal, and bank transfers.

    4. Prices and Taxes

    All prices on our website are listed in United States Dollars (USD). Prices are subject to change without notice. The final price at checkout will include applicable taxes based on the shipping address, as well as shipping fees.

    5. Shipping

    We process and ship orders within 1-2 business days. For more detailed shipping information, please refer to our Shipping Policy. Delivery times depend on the shipping method selected at checkout and the destination.

    6. Returns and Refunds

    If you are not satisfied with your purchase, you may be eligible for a return or exchange. Please refer to our Refund and Returns Policy for detailed instructions on how to return an item. All returns must comply with our specified terms and conditions.

    7. Limitation of Liability

    Golden Spark Gems will not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the website or products purchased. Our liability is limited to the purchase price of the product.

    8. Intellectual Property

    The content on our website, including text, images, logos, and trademarks, is the property of Golden Spark Gems and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content from this website without our prior written consent.

    9. User Conduct

    You agree not to:

    • Use our website for any unlawful purpose or in any way that could damage, disable, or impair the site.
    • Attempt to gain unauthorized access to our website or accounts.
    • Violate any applicable laws or regulations while using our site.

    10. Privacy and Security

    Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. We take reasonable measures to secure your data and provide a safe shopping experience.

    11. Termination of Access

    We reserve the right to suspend or terminate your access to our website if you violate any of these Terms and Conditions. We may also restrict or block your access at our discretion.

    12. Governing Law

    These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of North Carolina, United States. Any disputes arising from these terms will be resolved in the courts located in North Carolina.

    13. Changes to Terms and Conditions

    We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this page periodically to stay informed of any updates.

    14. Contact Us

    If you have any questions or concerns about these Terms and Conditions, please contact us:

    By using our website and purchasing products from Golden Spark Gems, you agree to adhere to these Terms and Conditions. Thank you for shopping with us!