PRIVACY POLICY

Effective Date: January 15, 2025

At Golden Spark Gems, we value and respect your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect your data. We are committed to ensuring that your experience with our website is safe, secure, and transparent.

Business Information:
Address:
1472 Stafford St,
Conover, North Carolina (NC), 28613,
United States

Contact Information:
Phone: (704) 325-3818
Email: Contact@goldensparkgems.com
Website: www.goldensparkgems.com

1. Information We Collect

We collect information from you when you visit our website, place an order, or contact us. The types of information we may collect include:

  • Personal Information: Name, email address, phone number, billing and shipping address, payment information.
  • Non-Personal Information: IP address, browser type, and usage data related to your interaction with our website.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.
  • Communicate with you regarding your orders, products, promotions, or any inquiries.
  • Improve our website and services to enhance your experience.
  • Prevent fraud and ensure the security of your account and transactions.
  • Comply with legal obligations or resolve disputes.

3. How We Protect Your Information

Your personal information is protected through secure encryption technologies and is stored in a secure environment. We implement a variety of security measures to ensure the safety of your personal data, including:

  • SSL encryption during transactions.
  • Secure servers and firewalls to protect against unauthorized access.
  • Limiting access to sensitive data to authorized personnel only.

4. Sharing Your Information

We do not sell, trade, or transfer your personal information to third parties except in the following cases:

  • Service Providers: We may share your data with trusted third-party service providers who help us operate our business, such as payment processors and shipping companies.
  • Legal Requirements: We may disclose your information to comply with legal obligations, such as court orders, or protect our rights or the rights of others.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and improve site functionality. You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of the site.

6. Your Rights Regarding Your Information

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data, subject to legal and contractual restrictions.
  • Opt-Out: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal information, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions about this Privacy Policy, or if you would like to access, correct, or delete your personal information, please contact us:

Thank you for trusting Golden Spark Gems. We are committed to safeguarding your privacy and providing a secure shopping experience for all of our valued customers.